If you live in the state of Oregon, your package takes between 2-5 business days from the date of order. Please note that holidays and weather can alter those timelines.
If you have placed an order with our out-of-state shipping partner, your package can take up to 14 business days to arrive. Find general shipping estimates from our shipping partner here.
If you ever need help finding out more information about your package and when it will arrive, please do not hesitate to reach out to us at email@example.com and include your order number, order date, your name, and the correction you need made.
For orders with delivery to Oregon or DC, please email the distillery at firstname.lastname@example.org and include your order number, order date, your name, and the correction you need made. Note that if the package has already gone out for delivery, we may be unable to help you change the address, but we will do our best to update the information.
For orders placed with our out-of-state shipping partner, please contact email@example.com.
Once your order has been packed up for shipment, you will receive an email with tracking information. If you need any further assistance, please reach out to us at firstname.lastname@example.org for orders with delivery to Oregon or DC, or at email@example.com for orders placed with our out-of-state shipping partner.
We offer free shipping on all orders.
Once we have packed up your order, we will send you an email with pick up instructions. Once you have this email, you are set to come down to the distillery to pick up your order. You can pick up orders between 12:00PM and 5:00PM seven days per week with the exception of some holidays.
For Westward Whiskey Club orders, refer to the Club Timeline in the email you received announcing the Club release, or email firstname.lastname@example.org.
All online pick-up orders can be collected from our distillery tasting room located at 65 SE Washington Street, Portland, Oregon 97214.
Please reach out to email@example.com with your request. Include your order number and the reason for your return in your email.
You can always reach us during business hours at our distillery tasting room phone or email us at firstname.lastname@example.org where real people look at the email account each day (excluding holidays). Our phone number is 503.235.3174. Be sure to have your order number on hand if you need help with an order.
We ship directly from the distillery to addresses located in Oregon and Washington DC. We have a shipping partner to fulfill orders in other select states.
District of Columbia
Visit our out-of-state shipping partner by going here.
We are happy to help. Please email us at email@example.com and include your order number. We will work to get answers as quickly as possible.
Unfortunately, we cannot. Please keep in mind that all orders that contain alcohol need to be received by a person over the age of 21.
Yes. All packages that contain alcohol need to be delivered to and signed for by a person over the age of 21.
So long as your package has not already gone out for delivery, you are welcome to change your delivery method. Please reach out to us at firstname.lastname@example.org or call us at 503.235.3174 to make your request. Please have your order number handy when calling or include it in your email.
You can either fill out an order for each address or use this form and email it to us at email@example.com. Thank you for your order! If you’re shipping to anyone outside of Oregon and Washington DC, you need to place your order via Westward’s out-of-state shipping partner by going to this link.
We are so sorry when this happens, albeit rare. If you find yourself with a damaged package, please reach out to us at firstname.lastname@example.org with your order number and a brief account of what went wrong, and we will work to swiftly make it right. For orders placed with our out-of-state shipping partner, please email email@example.com.
We are so sorry when this happens, albeit rare. If you find yourself with something that just isn’t right, please reach out to us at firstname.lastname@example.org with your order number and a brief account of what went wrong, and we will work to swiftly make it right. For orders placed with our out-of-state shipping partner, please email email@example.com.
If you live in Oregon, you sure can! Please reach out to firstname.lastname@example.org with your request.
We are not currently set up to do this.
We have four locations in Oregon.
- Our distillery is located in Southeast Portland at 65 SE Washington street, right in the heart of Portland's Distillery Row.
- We have two tasting rooms at the Portland International Airport located in Concourse C and E.
- Our pop-up location is located at 1430 NW 23rd Ave, Portland, OR 97210.
To account for COVID-related precautions we have limited hours that may change based on local and state requirements. We encourage you to call ahead to confirm that we are open.
At the distillery location, we are open Thursday through Monday 12:00PM - 7:00PM and Tuesdays & Wednesday 12:00PM - 5:00PM, for bottle pickup only. We are also taking tasting reservations through our website. For current days and hours, please check our website.
The Airport location in Concourse C is open 8AM to 8PM seven days a week.
Hours for the kiosk at the Portland International Airport in Concourse E vary.
Our Northwest 23rd Location is open Wed through Sun 1PM to 9PM.
Portland has amazing public transportation; the TriMet bus service or streetcar will drop you off just 3 blocks away. There is also a complimentary shuttle, just get off at the Smith Tea stop. More information on the shuttle service can be found here.
We suggest using public transportation or a ride-share service to promote responsible enjoyment of our spirits.
There is a parking lot at the distillery and some limited street parking available.
Reservations are encouraged for the distillery location. Please visit our distillery page to make your reservation. Walk-ins are welcome at all other locations.
Service animals are always welcome. While Oregon law prohibits pets inside our establishment, we do have a patio area where pets are welcome.
We do not serve food, but you are welcome to bring in outside food. No outside beverages are permitted.
There are many great restaurants in the area: Olympic Provisions, Wayfinder, Produce Row Cafe and Loyal Legion, to name a few.
Our tasting room is ADA compliant. However, there are portions of the distillery tour that are not accessible.
You will begin the tour with a welcome cocktail in our tasting room. From there you will follow the grain to glass story, learning how every batch of Westward American Single Malt is made start to finish from scratch. While touring the distillery you'll get to taste: Pacific Northwest malted barley, beer wash and un-aged new make whiskey. The tour concludes with a whiskey flight featuring several expressions of Westward American Single Malt Whiskey. Each tour and tasting is $30 per person.
Tours are limited to 6 people. If you are looking to do a larger event or book the space for a private event, please email us at: email@example.com.
The tour includes a welcome cocktail and whiskey flight.
No, we have several flight options that allow for you to taste: Westward American Single Malt and cocktails.
Guests should arrive 10-15 minutes prior to their scheduled tour. The distillery sits adjacent to the railroad tracks and trains can often cause delays. If you get stuck don't worry, we are right on the other side with a cocktail waiting.
Please check in with one of our team members inside the tasting room so that we can welcome you and start you off with a cocktail. From there we will set you up with your guide and begin the tour.
Tours are approximately 30 to 45 minutes.
Minors are allowed in the tasting room with adult accompaniment, of course. As we are a working distillery, tour participants must be 21 years of age or older.
You are certainly more than welcome to join us on the tour but seeing as the Westward experience is all encompassing, you would still be required to pay the full tour cost.
This certificate is good for a tour or tasting of one’s choosing for up to four people. All participants must be present at the time of redemption, this offer may not be combined with other offers, and has no cash value.
Our classes are limited to 10-12 spots and fill up quickly. If you are looking to do a larger event or book the space for a private event, please email us at: firstname.lastname@example.org.
Westward & Products
Yes, distilled spirits, even if made from wheat, barley, or rye, are considered gluten-free. Most liquors are safe for people with celiac disease because of the distillation process.
Westward American Single Malt is made by using locally malted barley, ale yeast and a slow, low temperature fermentation. We distill twice in custom low-reflux pot stills that we designed to create a robust spirit, and transform our fresh, flavorful Ale into whiskey. We mature to perfection in new, lightly charred American Oak barrels selected to accentuate the bold characteristics of our whiskey. We mingle our barrels in small batches to achieve Westward’s signature flavor profile – balanced and bold.
Westward Whiskey Club
Membership is free and flexible. Choose from two membership options, customize your quarterly selection, and pay only for the whiskey purchased. For each quarterly release, Expedition Club members pay approximately $100 and Founder's Club members pay approximately $300.
Each release is a special and unique offering curated by our distillery team. It could feature a different barrel finish, yeast strain or mash bill. Each expression showcases our love of experimentation and is always true to Westward’s mission to reimagine single malt and elevate American whiskey.
Members can either swap the current release for another bottle or opt to skip a release. To make adjustments to your quarterly release, log into your account to make changes or email email@example.com for help.
The club has four automatic releases each year as well as additional optional releases throughout the year.
We can currently ship directly to Oregon and Washington D.C. and to nearly 30 other states through our online partner.
Due to shipping regulations, we currently ship to nearly 30 states at this time. We have a shipping partner that fulfills orders in some of these select states. A full list is below. If you live outside of these areas and are able to travel to pick up your releases in person, we are happy to hold onto your whiskies until you are able to make it to the distillery.
District of Columbia
After signing up, login to your account to update your preference to pickup by selecting 'shipping address' and then select your pickup location from the drop down menu. Click 'update' to save your changes.
The Distillery Tasting Room is open from noon to 7 p.m. Thursday through Monday. Our airport tasting room at Portland International Airport is open from 8 a.m. to 8 p.m. daily with a boarding pass. The NW 23rd location is open Wed through Sun from 1pm - 9pm. To select a pick up location, log into your account or contact firstname.lastname@example.org.
We offer a one-time 20% discount on merchandise only for new club members. After that, members will enjoy an ongoing 15% discount on merchandise only.
When signing up you are agreeing to commit to the Club for one year or four quarterly releases. However, we understand that circumstances can change, and you may cancel anytime but notifying us directly at email@example.com. We will never cancel your membership without you notifying us to do so.
The Westward Experience is a distillery tour and tasting. It features an in-depth look into our four-step production process of brewing, distillation, maturation and mingling, before finishing with a guided tasting featuring several expressions of our award-winning American single malt whiskies. Club members receive a complimentary Westward Experience one time annually. Expedition members may bring one guest, Founder's members may bring three guests.
We have held onto small amounts of previously released whiskey over the years and our Club members have exclusive access to taste, and purchase, some of these extremely rare whiskeys. We offer Vault Tastings, led by our head distiller, to feature this archived whiskey.
Each event is inspired by the whiskey being released, unique and tailored to our club members. We are always listening, so please tell us what you would like to drink, distill, and explore. Here is a taste our past events:
American Two Malts – November 2019
Hop on the bus and ride out to Jenny, our barrel house to feast on food paired with our latest release and a signature cocktail. Take an intimate tour with our team through the rack house, sampling whiskey along the way and learning how whiskey ages throughout its years in maturation.
Phaedrus IPA Finish – February 2020
Join us at our collaborator’s brewery for a casual happy hour with food, beer and, of course, sampling the latest release with fellow members. Meet the brewers and distillers for a firsthand understanding of the collaboration that made this release possible.
Ken Forkish Artisan Sourdough – August 2020
Stop by the distillery for a cocktail and some connection. Meet our dedicated team and learn from those responsible for the whiskey in your glass. Take home the simple reminder of caring for others and for what you create, oh… and a beautiful, freshly picked peach.